Accessibility at Man and a Van Docklands
Man and a Van Docklands is committed to providing an accessible and inclusive experience for all customers, including disabled people, people using assistive technologies, and anyone who may benefit from additional support. This accessibility statement explains the steps we take to make our information, booking process, and services as accessible as possible in the Docklands area.
Our commitment to accessibility
We aim to meet the Web Content Accessibility Guidelines WCAG 2.1 at level AA for our digital content and online information. These guidelines are recognised as the international standard for making web content more accessible and more usable for everyone.
Our goal is that people in the Docklands area can learn about our man and van services, compare options, and request a quote without facing avoidable barriers. We review our accessibility approach on a regular basis and work to improve it as our services and technology change.
Screen-reader support
Our online content is designed to work with common screen readers and text-to-speech tools. We aim for clear headings, descriptive text, and logical reading order so that people using screen readers can understand our man and van Docklands information without confusion.
Where images are used, we aim to include meaningful alternative text so that the content of the image is communicated to users who cannot see it. We try to avoid using images of text, as these can be more difficult for assistive technologies to interpret.
Keyboard navigation
We know that many people navigate websites without a mouse. Our site is designed so that key areas can be accessed and used with a keyboard alone. This includes the ability to move through menus, forms, and interactive elements in a logical order using the tab, enter, and arrow keys.
We aim to ensure that keyboard focus is always visible, so that you can see which part of the page you are on. This helps anyone booking an accessible man and a van Docklands service to complete forms and requests more confidently.
Text, colour, and layout
We use clear fonts, straightforward language, and a consistent layout to make our Docklands man and van information as easy to read as possible. We aim to provide sufficient colour contrast between text and background to support users with low vision or different visual needs.
Where possible, information is grouped into short sections with headings so that people can skim, scan, and find what they need quickly, whether they are new to accessibility features or experienced with assistive tools.
Continuous improvement
Accessibility is an ongoing process. While we work to align with WCAG 2.1 AA, there may be areas that can be improved further. We regularly review our services and customer feedback to identify accessibility issues affecting people using our man and van Docklands services.
When we identify a barrier, we aim to fix it as soon as is reasonable, taking into account technical limitations and the need to keep our services running smoothly for all users.
Requesting information in an accessible format
If any information we provide about our accessible man and a van Docklands services is not suitable for your needs, you can contact us to request it in an alternative format. Examples may include larger print, simplified text, or other formats that work better with your assistive technology.
When you contact us, please tell us what content you need help with and the format that would be most useful for you. This helps us respond more quickly and effectively.
Contacting us about accessibility
We welcome feedback on the accessibility of our man and a van services in the Docklands area. If you experience any difficulty using our content, booking services, or receiving information, you can contact us through the usual contact methods shown on our website or other service materials.
Please include the part of the service or information you were using, what went wrong from an accessibility point of view, and any assistive technology you were using if you are happy to share that. We will review your comments and work with you to find a suitable solution where possible.
Man and a Van Docklands is dedicated to improving accessibility so that all customers, including disabled people and those with specific access needs, can plan and book moving services with greater confidence and independence.


